We hope that you and your loved ones are staying safe at home during this uncertain time. As the situation continues, we want to let our customers know that we are taking new measures to ensure the welfare of our customers, employees and the community by following the guidelines given to us by the Government.
BUSINESS AS USUAL
Dorothy Perkins remains open online and is still operating as usual. Our express delivery option is currently unavailable but we can still deliver orders to your home with our standard delivery option on all orders which will take 2 to 5 business working days for customers to receive their orders. However, do expect a slight delay in receiving your orders. We want to make sure that all orders are being delivered to our customers safely.
TEMPORARY CLOSURE OF OUR STORES
To continue to ensure the welfare of our customers, employees and community, our stores will be temporarily closed from 7 April till 1 June. We are looking forward to welcoming you back when our doors are open again.
If you wish to return any of your in-store purchases between 23 Mar to 6 April, return dates are extended and your items are eligible for in-store exchange or refund from 2 June to 30 June.
Should you have any further enquiries, do not hesitate to ask us any questions through our Contact Us Page. Our customer service team is still available and is happy to help you with any enquiries. For a quick answer to the most common questions, please see our FAQs.
We sincerely appreciate your understanding and support. In the meantime, please stay safe and healthy.
The Dorothy Perkin SG team
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